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Charmaine AfonsoICF ACC Coach

ICF ACC Coach · Transition & Reinvention

You’re not starting over.
You’re building on experience.

I know what it feels like when what worked before no longer quite fits.

45 minutes, Complimentary, No obligation

For more than 30 years, I’ve worked across finance, fintech, technology and transformation…Read more
Charmaine Afonso at her desk with her laptop

Coaching with Charmaine

Space to Pause. Reflect. Move Forward.

For more than 30 years, I’ve worked across finance, fintech, technology and transformation, most recently as a Deputy Vice President in a global software business. I’ve worked with people, clients and teams through changing roles, new technology, organisational change, uncertainty and moments when the path ahead wasn’t obvious.

  • And I’ve navigated my own transitions too.
  • That experience shapes the coach I am today.
  • I understand the world you come from and the person behind the role.

Whether you’re navigating organisational change, rethinking your career, returning to work, stepping into a new chapter or simply asking “What’s next for me?”, I offer a space to step away from the noise, reconnect with what matters and find your own way forward.

You don't need to have all the answers before you begin. You just need a space to think.

What Worked Then. What Matters Now?

  • Perhaps your career no longer feels like the right fit.
  • Perhaps you're returning to work after time away and wondering where you belong now.
  • Technology, AI, or organisational change may have transformed the role you once knew.
  • Or perhaps you're just starting out, approaching retirement, or simply asking yourself: What comes next?

Or perhaps you've simply reached a point where you know “I want something different.”

If any of this resonates, I'd love to talk. Together, we can explore where you are today, what matters most to you, and what your next chapter could look like.

Book a Clarity Call

45 minutes, Complimentary, No obligation

YOUR EXPERIENCE IS THE STARTING POINT

Your next chapter doesn't have to look like your last one.

You bring your experience, your strengths, and everything you've learned along the way. Coaching gives you the space to find your CORE.

  • C: Clarity

    What's actually changing, beneath the noise.

  • O: Ownership

    Your experience is something to build from, not start over from.

  • R: Resolve

    Real answers to the questions that matter, not just talk around them.

  • E: Evolve

    A plan you can actually move forward with, not just talk about.

That's what coaching is built to deliver.

WHAT I COACH

Wherever you are in the transition, there's always a place to start.

My coaching is for people navigating transition, change and the question of what's next whatever stage of life or career that lands in. I truly believe that you are your own expert and by working on your CORE you will find the answers you are looking for.

Not sure where to begin? Start with a complimentary call a focused conversation to name what is changing and where you want to go next.

Book a Clarity Call

45 minutes, Complimentary, No obligation

  • Navigating Organisational Change

    When technology, AI or a restructure reshapes not just your role, but your confidence, identity and sense of direction. With more than 30 years across banking, fintech, technology and transformation, I understand the world you work in from the inside and the human impact behind the change.

  • Career Reinvention

    For the professional ready for what's next, a career move, a role that no longer fits, a redundancy, or simply the readiness to rethink what's possible and build a future that reflects who you are now, not who you were when you started out.

  • Life Reinvention

    Some transitions are not about a single event they are about where you find yourself in life. Whether you are early in your career and still working out what you want, stepping back into work after time away, or navigating retirement and asking what comes next, coaching meets you exactly there.

Charmaine laughing as she reads in her conservatory

MY APPROACH

How we work together

  1. Pause

    I create a confidential space for you to step back from the noise, and simply notice what is really going on without needing to fix or solve anything right away.

  2. Reflect

    Together, we explore what matters through honest, open questions gently testing the assumptions that may be holding you back, so you can hear your own thinking more clearly.

  3. Move forward

    We turn that clarity into choices and actions that feel right for you, at a pace that feels right too.

All you need to bring is yourself. I'll bring the space to think.

Charmaine Afonso, ICF Certified Coach, with the ICF ACC badge. Find Your CORE: Clarity, Ownership, Resolve, Evolve.
Charmaine Afonso smiling in a mustard blouse

A LITTLE ABOUT ME

Hello, I am Charmaine

A London-based ICF ACC Coach, change practitioner and, like many of the people I work with, someone who has navigated a few chapters of her own.

ICF ACC Coach · International Coaching Federation

I hold my practice to their code of ethics and professional standards in every session.

What Matters To Me

I’ve always been curious about people, what motivates us, what holds us back, and what becomes possible when we give ourselves enough space to think.

My career has taken me across finance, fintech, technology and transformation, working with people and organisations across the UK, Europe and Asia. Most recently, I was a Deputy Vice President at Azentio Software, working across client success and change consulting.

I know the corporate world from the inside.

I know the pace. The pressure. The constant change. The moments when your role changes before you’re ready for it or when you realise that the person who was comfortable in your old role isn’t quite the person you are anymore.

Long before coaching became my profession, I was often the person people came to when they needed to talk something through. My family still reminds me of this. When I told them I was moving into coaching, one cousin asked whether they would now have to pay for the advice they had been getting for free!

Perhaps that’s where my coaching really began.

Not by having the answers for people, but by being someone they felt comfortable enough to think out loud with.

My Truth

I don’t believe you need someone to tell you what to do. I believe you need the space to hear what you already know.

Change has been a constant throughout my own life moving countries, changing direction, adapting to circumstances I did not choose and learning to embrace new chapters.

I’ve learned that we can’t always control what changes around us.

But we can choose how we meet it.

That belief sits at the heart of my coaching.

I don’t see you as someone who needs fixing. I see you as someone who already has experience, strengths and wisdom and sometimes needs the space to reconnect with them.

That’s the space I want to create for you.

CLIENT STORIES

Every coaching relationship is personal.

Every coaching journey is different. These stories illustrate some of the situations clients have brought to coaching and the shifts that became possible when they had space to pause, reflect and explore their own way forward.

Stories are drawn from my coaching work and lived experience, with details changed to protect confidentiality. However the stories are shared after receiving client’s consent. * Fictitous Name used

CORPORATE

LIFE COACHING

Navigating Change: When the Room Isn’t Moving Forward

Sometimes progress starts with recognising what is really happening in the room.

A client leading requirements workshops sensed an undercurrent in the room. Stakeholders held different views but weren’t voicing them, so discussions continued without real consensus or sign-off, and the project timeline was starting to slip.

Through coaching, we paused to explore what was happening beneath the surface, what sat within their influence and how they could open a different kind of conversation.

The shift was from trying to get everyone to agree to creating the conditions for people to be heard, understood and move towards clarity.

Testimonials

Charmaine's coaching approach was both supportive and challenging. She really listened and understood where I was coming from, asking just to right questions to enable me to identify for myself what the root of the challenge was, and what I need to do next to move forward.

Isabel S

HR Director, Education Trust, England

01 / 10

Charmaine smiling

LET'S TALK

You don't have to know exactly what you need.

Maybe you have a clear goal. Maybe you are facing a decision. Maybe you simply have a feeling that something needs to change. That's enough to start a conversation.

A complimentary 45 min discovery call, no pressure, just space to talk it through.

Book a Clarity Call